PRIVACY POLICY
Why we need your data : We collect your personal data in order to gather feedback to improve our services, for example our email alerts respond to any feedback you send us, if you’ve asked us to send email alerts to users who request them allow you to access government services and make transactions provide you with information about local services monitor use of the site to identify security threats monitor the performance of the site to identify inefficiencies and JavaScript errors We use the information we collect through Google Analytics and LUX to see how you use our site and to see how well the site performs on your device. We do this to help: make sure GOV.AU is meeting the needs of its users make improvements, for example improving site search make performance improvements, for example improving page load time and data usage. We combine Google Analytics information with similar data from other government digital services to help understand and improve user journeys within GOV.AU and other government digital services. Our legal basis for processing your data The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of GOV.AU. The legal basis for processing data collected with Google Analytics and LUX on GOV.AU and other government digital services is your consent. We will not: sell or rent your data to third parties share your data with third parties for marketing purposes How long we keep your data We will only retain your personal data for as long as it is needed for the purposes set out in this document or for as long as the law requires us to.
Where your data is processed and stored We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored. How we protect your data and keep it secure We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption. Your rights You have the right to request: information about how your personal data is processed a copy of that personal data that anything inaccurate in your personal data is corrected immediately You can also: raise an objection about how your personal data is processed request that your personal data is erased if there is no longer a justification for it ask that the processing of your personal data is restricted in certain circumstances If you have any of these requests, get in contact with our Privacy Team.